FAQ’s

Click on the applicable question to find your answer.

What are the service standards?

Mountain High works with a team of professional ground handlers in each country. We use tried and tested routes, professional guides and the best equipment in the market.  Mountain High has lots of repeat clients who would be more than happy to tell you about their Mountain High experience.

Who are our trip leaders?

On all Mountain High trips you will have the support of professional in country guides. Our adventures will have a fantastic support crew with years of experience and a wealth of knowledge about the area we are in. Your safety and welfare is out top priority. Julie and or Calin will accompany all the trips. The initial application required to be completed by all potential participants ensures that we can assess your suitability for the trip well in advance and be aware of any physical/ medical conditions that we may have to manage during your adventure.

How fit do I have to be?

Our trips takes us to some of the most amazing places in the World and mainly involve the most basic for of activity – walking … something we were all born to do.

Pre trip training is a great way to make sure you are physically capable of completing and enjoying the trip. Check out the trip grading system (easy, moderate, demanding, strenuous).

What clothing and equipment will I need?

A detailed clothing and equipment list will be sent to you when you book your trip. The right clothing makes a massive difference to your well being on the trip. Sometimes it is possible to hire certain items of clothing and equipment in the destination so check with Julie before spending a fortune on something you may or may not use again.

What can I expect on a trip?

The trip dossiers are pretty detailed and will give you a lot of insight into what to expect on a day-to-day basis. By attending briefings and talking the trip through with Julie you will get to know what’s expected of you and what to expect!!!

What about food on the trip?

It is in everyone’s interest that you remain healthy and nourished on your adventure. Food is generally a mix of local and international dishes and we can of course cater for vegetarians.

What about accommodation?

The accommodation we use is varied: tents, lodges, guesthouses, local homes and Hotels. Specific information on accommodation will be in the trip notes so you will be very clear on where you lay your head at the end of the day.

What safety measures do you have in place?

There is an inherent risk involved with all our challenges. Safety and training briefings will be held prior and during the trip to minimize the chances of injury and pre trip training ensures that you are ready for the challenge ahead. Satellite phones are standard on trips to remote areas/ mountain regions. Our trip leaders carry first aid kits and on some of our trips we will have a nurse or doctor with us. Equipment used on the trips is tried and tested and complies with all safety specifications for the activity.

How many people will be on the trip?

8 – 16 people is the norm for our trips. We like to keep numbers small to have less impact in the environment, make cultural interaction easier and makes it easy for us to get to know each other. Maximum numbers depends on the specific activities within the trip and depending on the final group size we will have a good client to guide ratio.

Can I come on my own?

No problem! You will soon get to know the other trip participants and we can pair you with someone if you prefer to twin share. Some of our trips are open to women only and others open to men and women. Our multi-national clients come from all walks of life and age is no barrier.

What about altitude sickness?

Mountain High trips are planned to allow for acclimatization to altitude with gradual ascents and rest days. The golden rule is to take it at a steady pace, stay hydrated eat well and rest well!

How do I book a place on a trip?

  1. Request trip notes and booking form
  2. Call/email/Skype to discuss any questions
  3. Complete booking form along with required deposit and clear copy of your passport
  4. Attend training/clothing/equipment briefs where applicable
  5. Ready, steady, go!